License & Updates

How to activate Formatrica, what happens when a licence lapses, and how to receive updates.

Activate your license

1. After installing Formatrica, go to Formatrica → License.
2. Paste your license key and click Activate.
3. On success the page shows your plan, status, and expiry.

Activation registers this site against your license and unlocks advanced authoring and updates. The raw key is stored securely and never displayed again — the License page shows only a masked version.

• Refresh re-checks the licence with the server (useful after a renewal).
• Deactivate frees this site's activation slot so you can move the licence to another site.

One licence, limited sites

Each licence permits a set number of active sites. Deactivate a site you no longer use to free its slot.

When a licence lapses

Formatrica is built to degrade gracefully, never to punish. If your licence expires, there's a short grace period, after which the split is:

Keeps working (existing content is never broken):

• advanced fields already on your forms keep rendering and validating.
• Multi-step, conditional logic, custom attributes, redirect-on-submit, and theme presets keep working on the front end.
• You can still edit and save forms.

Pauses (features that cost money or need the service):

• Payments — payment forms show "temporarily unavailable" and stop accepting payments.
• Twilio SMS — SMS sending stops (your Twilio balance is never spent on a lapsed licence).
• Save & Resume — draft saving is disabled.
• AI form generation — disabled.
• Submitter confirmation emails — stop sending.
• Plugin updates — stop being offered.

Authoring is locked — you can't add new advanced fields or turn on new advanced features, but anything already configured is preserved. Re-activating the licence restores everything.

Updates

Formatrica checks for updates against NexusPlugins using your licence's authentication token (never your raw key). Updates are delivered in the WordPress Dashboard while your licence is currently active. After a renewal, use Refresh on the License page if an update doesn't appear right away.

Test it

• On the License page, activate with your key and confirm the status shows active with the correct expiry.
• In Dashboard → Updates, click Check again and confirm any available update is offered from the expected source.