Save & Resume

Save & Resume lets visitors pause a long form and continue later from an emailed resume link. It is designed for applications, onboarding flows, intake forms, and other multi-step forms where one sitting is not always realistic.

What visitors get

• A Save and resume later button on the form.
• An email containing a one-click resume link.
• Restored field values, multi-step position, and conditional state when they return.

Configure it

1. Open the form builder.
2. Open Form Settings → Save & Resume.
3. Enable the feature.
4. Pick the form's email field that should receive the resume link.
5. Set the link expiry, button label, email subject, and email intro text.

The form must contain at least one Email field before Save & Resume can be enabled.

Security behavior

• Resume links are tokenized credentials, so the link expiry should match the sensitivity of the form.
• After a visitor opens a valid resume link, the server validates it and redirects to a clean URL so the token does not remain in the address bar, browser history, or bookmarks.
• Submitted drafts are marked as completed so the same draft cannot be submitted twice.
• Expired drafts are cleaned up automatically.

Save & Resume is not a good fit for forms collecting financial, medical, legal, or identity data unless your retention and risk posture explicitly allow it.

Downgrade behavior

If Pro becomes inactive, saved Save & Resume settings stay stored, but the frontend button disappears and issued resume links stop working until Pro is active again.